LG99 takes your privacy seriously. This Privacy Policy explains what personal data we collect, why we collect it, how it is processed and stored, who it may be shared with, and what rights you hold in relation to your data. Please read this document carefully before using the Platform.
All personal data and account information is protected by SSL/TLS encryption. KYC documents are uploaded exclusively through secure HTTPS channels.
You have the right to access, correct, restrict and request deletion of personal data held about you, subject to legal retention obligations. See Section 8.
LG99 does not sell your personal data to third parties for commercial marketing purposes. Data is shared only as described in Section 6 of this Policy.
We use cookies for session management, security and platform analytics. You can manage preferences through your browser. See Section 9 for full details.
Personal data is not held indefinitely. Retention periods are defined by purpose and legal obligation. Account closure data is retained as required by applicable AML rules.
For any data-related request or question, contact our support team at [email protected]. All privacy requests are handled in English within a reasonable timeframe.
Last updated 1 January 2026. Review this page periodically for changes.
This Privacy Policy ("Policy") is issued by LG99 ("LG99", "we", "us" or "our") and applies to all personal data collected, processed and stored in connection with your access to and use of the LG99 platform at https://lg99.cam (the "Platform") and all associated services.
LG99 is an English-language online gambling information and platform site built for Pakistani users. As part of operating the Platform, we collect personal data about registered users and visitors. This Policy explains what data we collect, the legal basis and purposes for processing it, how long we retain it, and the rights you hold in relation to that data.
This Policy is incorporated by reference into the LG99 Terms & Conditions. By registering an Account or using the Platform, you confirm that you have read and understood this Policy. If you do not agree with any aspect of this Policy, please cease using the Platform.
Scope: This Policy covers personal data collected by LG99 through the Platform. It does not cover data practices of third-party payment processors, game providers or external websites that may be referenced on the Platform. Each third party operates under its own privacy terms.
The following terms carry the meanings set out below throughout this Policy:
LG99 collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Specific Data Points | When Collected |
|---|---|---|
| Registration Data | Full legal name, email address, date of birth, residential address, username, password (hashed) | At account registration |
| KYC / Identity Data | CNIC number and copy, passport copy (where submitted), proof of address document, selfie / liveness image, source-of-funds documentation where requested | During KYC verification process |
| Financial Data | Deposit and withdrawal transaction records, payment method reference (e.g., Easypaisa mobile number, bank account last digits), transaction amounts in PKR | On each financial transaction |
| Betting & Gaming Data | Wagers placed, games accessed, bet amounts, outcomes, bonus activity, session duration | During platform use |
| Technical Data | IP address, device type, operating system, browser type, referring URL, cookie identifiers | Automatically on each visit |
| Communications Data | Content of support tickets, live chat transcripts, email correspondence, feedback submitted | When you contact support |
| Preference Data | Responsible gambling limit settings, notification preferences, language and currency display settings | When set by the user in account dashboard |
Where personal data you provide includes information about third parties (for example, a proof-of-address document referencing another household member), you confirm that you have the authority to provide that data and that the relevant individual has been informed of this Policy.
Most personal data is collected directly from you — through the registration form, the KYC verification portal, the cashier, support chat and email communications. You are responsible for the accuracy and completeness of data you submit.
When you access the Platform, technical data (IP address, device identifiers, browser information, session timing and clickstream data) is collected automatically by our servers and through cookies and similar technologies. This data is collected whether or not you are logged in to an account.
We may receive data from identity verification service providers used to conduct KYC checks, payment processors used to facilitate deposits and withdrawals, and fraud-detection or AML compliance service providers. Each such provider processes data under its own terms and applicable law. LG99 does not receive or store full card numbers or full bank account numbers — only transaction references sufficient to manage account activity.
Payment Reference Note: Where payment references mention service providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah, these are processed as contextual references to identify the transaction method only. LG99 does not hold, store or access credentials for those payment platforms. No endorsement of or partnership with those providers is implied.
LG99 processes personal data only for the purposes described below. Where a legal basis for processing is identified, it is stated alongside each purpose.
LG99 will not use your personal data for any purpose that is incompatible with the purposes listed above without first notifying you and, where required, obtaining your consent.
LG99 does not sell personal data to third parties for commercial marketing purposes. We may share personal data only in the limited circumstances described below:
We engage third-party service providers who process personal data on our behalf and under our instruction — including identity verification providers, payment processing partners, fraud-detection services, cloud hosting providers and customer support platform vendors. All such providers are required to implement appropriate data security measures and process data only for the purposes for which it was shared.
We may disclose personal data to governmental authorities, regulators, law enforcement agencies or courts where required to do so by applicable law, court order or legally binding regulatory requirement. This includes disclosure obligations arising under anti-money laundering legislation and any applicable data protection law.
In the event of a merger, acquisition, restructuring, asset sale or other business combination, personal data held by LG99 may be transferred to the successor entity as part of that transaction. Users will be notified in advance of any such transfer affecting their data where required by applicable law.
We may disclose data where necessary to enforce our Terms & Conditions, protect the rights, property or safety of LG99, our users or the public, or to detect and prevent fraud or other illegal activity.
No Government Affiliation: LG99 is not affiliated with the Government of Pakistan, PTA, the State Bank of Pakistan or any provincial authority. Disclosures to authorities are made only where legally required and not on a voluntary or routine basis.
LG99 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory or compliance obligations. The following general retention principles apply:
| Data Category | General Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure (illustrative) | AML / legal obligation |
| KYC documentation | 5 years from submission or account closure (illustrative) | AML / legal obligation |
| Financial transaction records | 5–7 years from transaction date (illustrative) | AML / financial regulation |
| Betting and gaming history | Duration of account + reasonable post-closure period | Legitimate interest / dispute resolution |
| Support communications | 3 years from last contact (illustrative) | Legitimate interest / dispute resolution |
| Technical / log data | Up to 12 months (illustrative) | Security / fraud prevention |
| Cookie / analytics data | As per individual cookie lifespan — see Section 9 | Consent / legitimate interest |
Retention periods shown above are illustrative examples. Actual periods may vary based on applicable law and the operator's current data-retention schedule. Upon expiry of the applicable retention period, data is securely deleted or anonymised in accordance with our data disposal procedures.
Subject to applicable law and the conditions set out below, you hold the following rights in relation to personal data that LG99 processes about you. To exercise any of these rights, contact us as set out in Section 15.
You have the right to request a copy of the personal data LG99 holds about you, together with information about how it is used. We will respond within a reasonable timeframe. Requests must be made in English and accompanied by sufficient identification to allow us to verify your identity.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details directly through the account dashboard; for KYC-related corrections, contact support.
You may request deletion of your personal data in certain circumstances — for example, where it is no longer necessary for the purposes for which it was collected. This right is subject to overriding legal retention obligations, such as AML record-keeping requirements, which may prevent full deletion.
You may request that we limit the processing of your personal data in specific circumstances — for example, if you contest the accuracy of the data while we verify it, or if you object to processing based on legitimate interest.
Where processing is based on your consent or on contract performance and carried out by automated means, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on legitimate interest, including profiling. Upon receipt of a valid objection, we will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your rights.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
To exercise any of the above rights, submit a written request in English to [email protected] (plain text — not a mailto link). We may require proof of identity before processing any data rights request. We aim to respond within 30 days of receipt of a valid request.
Cookies are small text files stored on your device when you visit a website. They serve a variety of functions — from keeping you logged in between page loads to helping us understand how users navigate the Platform. LG99 uses cookies and similar technologies (such as local storage and session tokens) in the manner described below.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens. Required for basic Platform functionality. | Session / until logout |
| Functional | Remembers user preferences such as language, currency display (PKR) and responsible gambling settings. | Up to 12 months |
| Analytics | Tracks anonymised usage patterns — pages visited, session duration, device type — to improve the Platform. No personally identifiable data is included in analytics reports. | Up to 24 months |
| Security | CSRF protection tokens, bot-detection signals and rate-limiting identifiers used to protect the Platform and your account. | Session |
Strictly necessary and security cookies cannot be disabled without impairing Platform functionality. For all other cookie types, you may manage preferences through your browser settings. Most modern browsers allow you to block, delete or receive notifications about cookies. Note that disabling functional cookies may affect your user experience — for example, language and display preferences may not be remembered between sessions.
Your continued use of the Platform following the display of a cookie notice constitutes consent to the use of non-essential cookies as described in this Section.
LG99 implements a range of technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss or destruction. These measures include, but are not limited to:
While we take reasonable and appropriate security precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of data transmitted over the internet. In the event of a data breach that creates a risk to your rights and freedoms, we will notify you as required by applicable law.
User Responsibility: You are responsible for maintaining the confidentiality of your login credentials. Never share your password with anyone. Never send CNIC copies, passport images or financial documents through WhatsApp, Telegram or unencrypted email. Use only the Platform's secure HTTPS verification portal for document uploads.
The Platform is strictly for adults aged 18 and above, or the higher minimum age required by the applicable operator or licence jurisdiction. LG99 does not knowingly collect personal data from persons under the applicable minimum age. If you are a parent or guardian and believe that a minor has submitted personal data to LG99, please contact us immediately at [email protected] so that we may investigate and, where appropriate, delete the data.
Age verification controls are applied at registration and during KYC processes. Where LG99 discovers that an Account has been registered by a person below the applicable minimum age, that Account will be closed immediately and any balance forfeited, subject to applicable law.
The Platform does not include links to external third-party websites as part of its standard navigation. Where references to payment providers (such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah) appear in Platform content, they are contextual references only and do not constitute hyperlinks to those providers' platforms, nor do they imply any endorsement, affiliation or data-sharing arrangement between LG99 and those providers.
If, in any future development of the Platform, links to third-party content or services are introduced, those third parties will operate under their own independent privacy policies. LG99 will not be responsible for the data practices of any third-party site accessed via such a link.
LG99 may process and store personal data on servers located outside Pakistan. Where personal data is transferred to or accessed from a jurisdiction outside Pakistan, LG99 ensures that appropriate safeguards are in place to protect that data in accordance with applicable data protection principles.
Such safeguards may include contractual clauses between LG99 and data processors, or reliance on jurisdictions that provide adequate levels of data protection. By using the Platform and submitting personal data, you acknowledge that your data may be transferred, processed and stored in this manner.
LG99 does not represent that cross-border data transfers comply with any specific Pakistani legislative framework, as Pakistan's data protection legislative landscape is evolving. Users with specific concerns about international data transfers should contact us as set out in Section 15.
LG99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. The date of the most recent revision is shown at the top of this page as "Last Updated".
Where amendments are material — meaning they significantly affect how your personal data is processed or your rights in relation to it — LG99 will provide notice to registered users via email or an in-platform notification prior to the changes taking effect.
For non-material amendments, the updated Policy will be posted on this page and your continued use of the Platform following publication will constitute acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of how LG99 handles your personal data.
If you have any questions, concerns or requests relating to this Privacy Policy or LG99's data practices, please contact us using the details below. All privacy-related communications must be submitted in English.
For data rights requests under Section 8, please include "Data Rights Request" in your subject line and provide your registered email address and sufficient identity information to allow us to locate your records and verify your identity before processing the request.
Available 24/7 via the chat widget in your Account dashboard. Preferred for urgent data concerns.
Response Times: We aim to acknowledge all privacy-related requests within 5 business days and to provide a substantive response within 30 days. Complex or high-volume periods may extend this timeline — we will notify you if an extension is required.
LG99 is built on a foundation of transparency — in how bonuses work, how payments are handled and how your personal data is processed. Visit the homepage to explore everything the platform offers Pakistani players.
18+ only · Adults only platform · Not licensed in Pakistan · Local laws may restrict gambling · Play responsibly